Customer Service

100 Starlifter Ave

**If you need a military ID you MUST make an appointment, click HERE**

Weekdays 
Monday - Friday 8:30 a.m. to 4:00 p.m.
Closed Tuesday mornings for training

Closed for lunch, weekdays, 12:00 p.m. - 1:00 p.m.

A Unit Training Assembly 
Saturday 8:30 a.m. - 3 p.m. 
Sunday 8:30 a.m. - 3 p.m. 

B Unit Training Assembly 
Saturday 8:30 a.m. - 3 p.m. 
Sunday Closed

Career Development (Personnel Relocations)

Picture of Military Personnel building at Westover ARBOutprocessing
All personnel required to outprocess on UTA weekends for temporary duty, school tours, permissive TDYs of 30 days or more and permanent change of station, retirement or discharge, must report to personnel relocations to receive a briefing and an outprocessing checklist.

Relocations: (413) 557-2588.
Members who need information on retirement benefits are directed to call (413) 557-3874 for more information. 

Saturday & Sunday A-UTA & Saturday B-UTA
       8:30 a.m. Transfer to the inactive reserve // 9:30 a.m. Retirement applications // 10:30 a.m. TDY briefing

Training

Members of the public, including foreign citizens, military and civilian personnel acting as private citizens, organizations and businesses, and individual members of the Congress for themselves or constituents, may request records in writing. It is important to remember that the Freedom of Information Act applies only to federal agencies. It does not create a right of access to records held by Congress, the courts, state or local government agencies, or by private businesses or individuals. Each state has its own public access laws that should be consulted for access to state and local records.